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We always want you to have a great experience with Unique Interior Chic. That’s why we have the Unique Interior Chic Promise.

Our promise to you, as the customer is to provide you with a pleasant buying experience, and we pride ourselves in offering the very best in customer service to ensure your purchase is received to your home as quickly as possible.

 

As part of the Unique Interior Chic Promise we offer:

 

Free shipping

Unique Interior Chic customers get FREE, FAST delivery on every order with no order minimum!

From the time you place an order with us, you can expect to receive your items within 3 working days.

We can also offer a 48-hour delivery on any order. if you wish your item to be with your sooner. Orders need to be placed by 9 pm to guarantee dispatch for 48-hour delivery. (This excludes orders placed on a weekend) The cost of this service is £3.95.

Saturday delivery can also be made, orders need to be placed by Thursday 9 pm to guarantee Saturday delivery. The cost of this service is £15.

We also offer AM & pre 10am delivery options. Please contact us on this link or at info@uniqueinteriorchic.co.uk

If you have any special delivery requirements these can be stated at the time you place an order or contact us if you needed the item sooner to discuss other delivery options to meet your needs*

*(Other delivery options apart from our standard delivery service will occur an additional charge).

 

 

Free returns

In the unlikely event, you order does not fulfil your expectations, you can return your item* within 30 days for a full money back guarantee.

*( We will offer you a refund provided items are returned to us in perfect condition, clearly unused and in their original packaging unless the item is faulty or damaged).

Safe Shopping Guaranteed

Unique Interior Chic takes great pride in offering a safe and secure online shopping experience.

We understand that the safety of your personal information is extremely important to you and we take great care in protecting your personal information.

Our site uses Secure Sockets Layer (SSL) technology, which is the safest, most secure shopping experience possible. SSL technology secures the communication of all sensitive information passing between your browser and our servers. To confirm that it is a secure connection, you should see the https://uniqueinteriorchic.co.uk  in the URL. The “https” indicates that it’s using SSL.

You will see a padlock icon in the status bar in your browser window. This indicates that you are using a secure connection for our entire website as well as the checkout process and that all information entered will be encrypted. Credit card payments are handled by third party companies (PayPal & Amazon Payments)

 

Responding to messages

We offer 24/7 customer service

We reply to all messages whether this is through email or social media within 48 hours (usually 24 hours) We personally respond to all email enquiries, messages queries, and comments on both our website and social media within 24 hours.  No matter what the question we are here to help you have a smooth and stress-free buying purchase experience over the internet.

 

 

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